Do you want to be able to receive emails sent to a generic address, like jobs@yourbusinessname.com or accounts@yourbusinessname.com?
With Office365, you have 4 ways to configure that option and the best one will depend on what you need:
ALIAS
If you are the only one receiving email at this address, the easiest thing would be to choose an alias. An alias is another address attached to your mailbox. Any messages sent to that address will show up in your inbox.
OFFICE 365 GROUP
Office 365 Group is the best option for collaborative work. It allows you to have a shared mailbox, calendar, files and allows you access on a mobile device. Not only will any messages sent to that address show up in the group mailbox, but you can also send messages from the group address. Even people outside your company can be added to the group. Only the group owner can delete items in a group mailbox.
SHARED MAILBOX
This again, allows multiple people to monitor one address and send it as a mailbox. It also allows a shared calendar. Messages sent to a shared mailbox show up in a shared mailbox in Outlook. However, this method does not allow access on a mobile device except in webmail. Only people in your company can access the shared mailbox.
DISTRIBUTION LIST
When sending to a distribution list, messages only show up in the inbox of specific users. It allows a user to maintain a list of email addresses and send messages to all of them at once. Sending mail using a distribution list differs from the previous options as it is usually for one-way traffic and not for coordinating a discussion. A distribution list is an email equivalent of a postal mailing list. Can also be called “Distro”
Would you like assistance in configuring your email groups, mailboxes, and distribution lists contact Meeting Tree Computer at (845) 237-2117. We are the Information Technology experts in the Hudson Valley and we’re here to help!
